Solutions
Three areas of work, described by the problems they address rather than as separate products. Most engagements start with the first and grow into the others.
AI Website
Replace an ageing website with a connected digital channel that publishes structured travel products, works in several languages, and captures enquiries you can act on.
- The website is old and slow to change
- Registering travel products is difficult
- Multilingual content is expensive to maintain
- Answering enquiries takes too long
- Web behaviour cannot be analysed
- Content managementAvailable Now
- Structured product registrationAvailable Now
- AI-assisted copywritingAvailable Now
- Translation supportAvailable Now
- Embedded WeDX AgentPilot Program
- Enquiry formAvailable Now
- Quotation requestsPilot Program
- Behaviour analysisPlanned
- Connection to CRM and reservation servicesPlanned
- Number of enquiries
- Product page views
- AI agent usage rate
- Quotation request rate
- Reservation path click rate
- Multilingual page usage
What you own at the end
Some of what we build is a file and some of it is a service. The files are yours. The services run while we work together. Here is which is which, before you decide anything.
The site we build is handed over to you. You can run it with your own staff, or hand it to another supplier.
Yours
- The pages of your site
- The written content on them
- Your structured product records
- Images produced for you
Licensed to you
- Shared components the site is built from
- Fonts, libraries and licensed imagery
Provided while we work together
- WeDX Agent
- AI copywriting and translation assistance
- Content management and administration
- Publishing to the WeDX environment
Some components are made by other people and are licensed rather than owned - typefaces and software libraries, for instance. You may use them as part of your site; we cannot sign away rights that were never ours. What applies to your site is listed with what we deliver.
How and when you take delivery is settled in your engagement, along with the rest of the terms.
Connected Operations
Connect the work that happens after the enquiry: qualification, recommendation, quotation, approval, booking, payment, fulfilment, follow-up and review.
- The same customer is re-entered in several systems
- Quotations are assembled by hand
- Nobody can see where an enquiry currently stands
- Follow-up depends on somebody remembering
- CRM integrationPlanned
- Reservation system integrationPlanned
- Payment integrationPlanned
- Email and chat integrationPilot Program
- Product inventory integrationPlanned
- Supplier integrationPlanned
- Workflow automation with approvalPilot Program
- Time from enquiry to quotation
- Proportion of enquiries answered within a day
- Manual re-entry eliminated
- Follow-up completion rate
Tourism Digital Twin
A tourism digital twin is a continuously updated operational model that connects real-world tourism data with analysis, prediction, simulation, and business action.
- Tourism data is spread across several organisations
- Traveller behaviour cannot be followed end to end
- Regional demand cannot be forecast
- The result of a campaign cannot be evaluated in one place
- Demand forecastingPlanned
- Booking conversion predictionPlanned
- Product mix analysisPlanned
- Campaign effect predictionPlanned
- Congestion forecastingPlanned
- Price change simulationPlanned
- Regional policy comparisonPlanned
- Forecast accuracy against actual demand
- Decisions supported by a simulation
- Time to evaluate a campaign
How Automation Is Bounded
- Automated execution by AI is subject to explicit approval conditions.
- Price changes, booking confirmation and refunds always involve a person.
- Every significant action is recorded in an audit log.